Contact

If you have any questions, we ask you to first read the frequently asked questions, where most of the questions will be answered. Such as where your package goes, what the process is like, etc.

If you still need help, we're here to help! Simply use our contact form on the site.

ETA service times: Monday to Friday 10 a.m. to 6 p.m

Your inquiries will usually be answered within 48 hours from Monday to Friday.

Please always enter the order no. Include with every request, if possible.

Important : Please only write us one request, since we always work chronologically, otherwise your request would slide down and you would have to wait longer for your answer.